Helpdesk
Included with your annual maintenance is unlimited access to the inVentry Helpdesk, where you will be given assistance to resolve your question.
This may be achieved simply with some advice, or by the helpdesk engineer connecting to your system to implement agreed changes.
Webinar
For clients that have a current support agreement (or a support bundle), inVentry has a wealth of training materials that are delivered via the internet, such as webinars.
inVentry training
If a change in your personnel or an update in the operating system requires training for several people, it is beneficial to order an on-site inVentry training session.
An inVentry engineer will come to your school to deliver specific training, to ensure your members of staff understand the desired options.
This session is delivered at a reasonable rate, or without charge when a hardware refresh is ordered, or another major change to your system is to be implemented, such as a second sign-in screen.